I hope that this message finds each of you and your families in good health and doing well. What a year 2020 has been! CCM's business has continued to operate at a high level of efficiency, as service levels have remained high. It is hard to believe that we are nearing the end of September. The holiday season will be here before you know it, then on to a New Year. I'm sure that 2021 will come with its challenges, but I'm confident that our organization will rise to meet them.
As the Director of Maintenance, I would like to shout out to all the M&R inspectors and managers for being our front line workers. They have braved the pandemic from the front line, working with our service partners side by side to ensure that we had the equipment ready to go whenever the need arrived - a job well done! Many thanks to all the families of the front line workers for understanding the need to keep the supply chain moving. They have all done an outstanding job!
As we move forward in this ever-crazy year, we should step back and reflect on the world around us, our family and friends, and be oh so grateful for what we have. May God bless and watch over you and yours. CCM will continue to strive to be the best pool management team out there and keep delivering high service levels for all stakeholders.
Thank you for everything you do.